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The BOTOX ADVANTAGE™ Program - Patient Services

As BOTOX® is an effective form of treatment of many forms of dystonia, insurance reimbursement should not stand in the way of treatment.

Allergan, the manufacturer of BOTOX® (Botulinum Toxin Type A) Purified Neurotoxin Complex, sponsors a comprehensive reimbursement program for patients and providers called the BOTOX ADVANTAGE™ Program. The BOTOX ADVANTAGE™ Program includes a Reimbursement Hotline and Patient Assistance Program to assist patients who are receiving BOTOX® injections.

The BOTOX® Reimbursement Hotline is designed to respond to your reimbursement questions and help access BOTOX®, even when you do not have insurance coverage.

The Reimbursement Hotline will:
  • Help you understand your coverage for BOTOX®. The Hotline will even contact your insurer to determine your policy's coverage;
  • Work directly with your physician to obtain BOTOX® reimbursement and appeal any denied claims;
  • Research alternate sources of reimbursement for BOTOX® if you lack insurance or cannot afford your payment responsibility;
  • Help your physician determine your eligibility for the BOTOX® Patient Assistance Program if you have no BOTOX® coverage.
When calling the Hotline, be prepared to provide the details of your insurance, including your name, address, phone, and the insurance company's name, address, phone, and policy identification numbers. In addition, you will be asked for your physician's name, phone number, and information about your BOTOX® treatment, including diagnosis.

Simply call 1-800-530-6680 or fax 877-530-6680. A BOTOX® reimbursement specialist will be available between 9 a.m. and 8 p.m. ET, Monday through Friday. If all reimbursement specialists are busy assisting other customers or you are calling outside of these hours, please leave a message and your call will be returned within one business day. Also, log on to www.botox.com for additional information.